NexChat CRM | One Inbox for All Customer Chats

Seamlessly connect your WhatsApp Business number to manage conversations across WhatsApp, Facebook, Instagram, website chat, email, and more. Empower your team with a secure, centralized dashboard for efficient collaboration.

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Developed and hosted by NexGen Voice Technologies LLC (USA & UK registered Telecom provider).

Advanced Features for Enterprise-Grade Performance

Built for teams handling high message volume—keep every conversation organized, assigned, and measurable.

Multi-Channel Inbox

Unify WhatsApp, FB, IG, website chat, email, and more in one dashboard.

Team Collaboration

Auto-routing, assignments, internal notes, and accountability.

Automation

Greetings, business hours, keyword routing, SLAs, and workflows.

Analytics & Reports

Response times, agent KPIs, conversation volume, and CSAT insights.

Compliant Campaigns

Broadcast with approved templates aligned with policy.

AI Bots (Add-on)

Integrate smart responses and lead qualification flows.

NexChat Interface Screenshots

Clean preview of the interface. Click any image to zoom.

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Implementation in Three Straightforward Steps

Go live quickly—connect channels, configure teams, and optimize with analytics.

Channel Integration

Connect WhatsApp Cloud API, Instagram, Facebook, web chat, email, and SMS.

Team Configuration

Create agents, departments, permissions, and assignment rules.

Operational Optimization

Enable templates, automation, SLA alerts, and reporting.

Transparent and Scalable Pricing Plans

Choose a plan that fits your team size. Upgrade anytime as you grow.

Starter

$29/mo

Up to 5 Agents
1 WhatsApp Number
WhatsApp + Web Chat
Basic Auto-Replies
Tags, Notes, Basic Reports
Email Support

Setup: $49 one-time

Team

$59/mo

Up to 20 Agents
WhatsApp + FB + IG + Web Chat
Auto-Assignment & Team Inboxes
SLA Alerts, Templates, CSAT
Priority Support

Setup: $79 one-time

Business

$99/mo

Up to 40 Agents
All Channels incl. Email & SMS
Advanced Automation & Analytics
Campaign Tools & Role-Based Access
Priority Support

Setup: $99 one-time

Enterprise

From $199/mo

Unlimited Agents
Dedicated Server
Custom Integrations & API
Onboarding & Monthly Manager
SLA Agreement

Setup: $199–$499

WhatsApp conversation fees are billed directly by Meta to your Facebook Business Account – zero markup from us.

Frequently Asked Questions

Click a question to expand.

Do I need a new WhatsApp number?

No, you can use your existing WhatsApp Business Cloud API number.

Who pays WhatsApp conversation fees?

Billed directly by Meta to your Facebook Business Account. NexChat adds no markup.

Can I use NexChat for multiple departments?

Yes—create dedicated team inboxes for Sales, Support, Billing, and more.

Is my data secure and backed up?

Yes—HTTPS encryption, data-at-rest protection, and daily backups.

How long does setup take?

Typically 1–3 business days. Enterprise plans include onboarding.

Ready to Centralize Your Customer Communications?

Explore pricing or contact us to deploy NexChat for your business.

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