UK SMS + VoIP Pricing Plans

SMS Usage Policy & Compliance

Allowed: Transactional, OTP, customer support & business communication only.

Not Allowed: Promotions, marketing, spam, bulk campaigns, or messages without consent.

Misuse may result in instant suspension, termination & balance forfeiture.

🇬🇧 UK SMS + VOIP Packages

Dedicated UK number + two-way SMS + SMS inbox via NexChat CRM + inbound/outbound calls.

UK Outbound Call Rate
£0.025 / minute
Outbound calls are billed separately via prepaid credit. If credit reaches 0, outbound calls stop automatically.
Prepaid Wallet
Per Minute
Blocked at 0

🇬🇧 UK Plans

SMS usage included in monthly plan. Calls billed separately via prepaid credit.

UK BASIC
£29 / month
£29
per month
  • 1 UK Dedicated Number
  • 1,200 Outbound SMS
  • Unlimited Inbound SMS
  • SMS Inbox (Send & Receive) via NexChat CRM
  • Inbound Calls
  • Call Forwarding / SIP
  • Included Users: 1
  • Minimum Call Credit: £10
  • Extra SMS: £0.03 / SMS
  • Extra Users: £15 / user / month
UK STANDARD ⭐
£59 / month
£59
per month
  • 1 UK Dedicated Number
  • 3,500 Outbound SMS
  • Unlimited Inbound SMS
  • Multi-Agent SMS Inbox via NexChat CRM
  • Inbound + Outbound Calls
  • Call Forwarding / SIP / Softphone
  • Call & SMS Logs
  • Included Users: 3
  • Minimum Call Credit: £20
  • Extra SMS: £0.025 / SMS
  • Extra Users: £15 / user / month
UK PREMIUM
£99 / month
£99
per month
  • 1 UK Dedicated Number
  • 8,000 Outbound SMS
  • Unlimited Inbound SMS
  • Advanced SMS Inbox via NexChat CRM
  • Inbound + Outbound Calls
  • SIP / Softphone / API
  • Call Recording (optional)
  • Advanced Reports
  • Included Users: 10
  • Minimum Call Credit: £30
  • Extra SMS: £0.02 / SMS
  • Extra Users: £15 / user / month
Call Credit Top-Ups
All Regions
Prepaid
charged per minute
  • Starter: 10
  • Popular: 20
  • Business: 30
  • Pro: 50
  • Enterprise: 100
  • If balance = 0 → outbound calls blocked

📄 Product & Pricing Specification

General assumptions apply to all plans. Plan pricing is NOT per user.

General Assumptions (All Plans)

  • ✔ 1 Dedicated Number included (USA or UK depending on plan)
  • ✔ Two-way SMS (send & receive)
  • ✔ Web-based SMS Inbox (no SIM required)
  • ✔ Inbound & Outbound Calls supported
  • ✔ Outbound calls are prepaid wallet based
  • ✔ SMS UI handled via NexChat CRM
  • ✔ Billing & limits handled via custom backend

User / Seat Model (Very Important)

  • Plan price is NOT per user
  • Each plan includes free users
  • Extra users are paid add-ons
Calls are billed separately using prepaid call credit. SMS usage is included in your monthly plan. Additional users can be added at a low monthly cost. No SIM required.
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